Privacy & Management of Personal Data

Introduction

Okk.bet is committed to protecting the privacy and personal data of individuals who use our services. This Privacy and Personal Data Management Policy describes how we collect, store, use, disclose and protect Personal Data in connection with Okk.bet websites, applications and services. It also explains your rights and how to exercise them. The policy applies to all Personal Data processed by Okk.bet in the course of providing its gaming, betting, entertainment and related services.

Scope

This policy covers Personal Data processed by Okk.bet in relation to user registration, account management, deposits and withdrawals, gameplay, communications, marketing activities and support. It applies to data collected directly from you, data arising from your interactions with our services, and data obtained from third parties when used to provide or enhance our services. It does not apply to data processed by third parties acting independently under their own privacy notices.

Personal Data We Collect

• Identity data: full name, date of birth, national identifier if provided, gender.
• Contact data: email address, telephone number, postal address.
• Account data: username, account status, security credentials (stored as securely hashed values; we do not store plaintext passwords).
• Payment and financial data: billing address, payment method details, transaction history, and the last four digits of payment cards where applicable.
• Usage and device data: IP address, device type, browser type and language, pages visited, timestamps, and other activity logs.
• Verification data: information and documents required to verify identity and age as mandated by applicable law; evidence of funds when required by regulation.
• Content and communications data: messages, inquiries and other content submitted to us or through our channels.
• Marketing and preferences data: communications preferences and responses to campaigns.
• Biometric authentication data: where you enable device based biometric authentication, we receive only the authentication result; no biometric data is accessed or stored by us.

How We Collect Personal Data

• From you: when you register, place bets, deposit funds, withdraw funds, contact support or participate in promotions.
• Automatically: via cookies and similar technologies, device signals and usage logs when you access our services.
• From third parties: identity verification providers, payment processors, fraud prevention partners and analytics services, where permitted by law and with appropriate protections.
• Through biometric authentication: device based authentication results are reported to us for secure access, while raw biometric data remains on your device.

Purposes and Legal Bases for Processing

• Providing and maintaining services: necessary for performance of a contract or our legitimate interests in operating and improving our services.
• Identity verification and age and eligibility checks: necessary to comply with regulatory requirements and to prevent underage or unlawful participation.
• Payment processing and account management: necessary for the execution of deposits, withdrawals and other financial transactions.
• Security and fraud prevention: legitimate interest in safeguarding users and the platform from fraud, illicit activity and cyber threats.
• Communications and support: necessary for the performance of a contract and our legitimate interests in responding to inquiries and providing customer support.
• Personalization, marketing and promotions: consent where required by law or our legitimate interests in offering relevant content and communications.
• Analytics and service improvement: legitimate interest in understanding usage patterns to improve our products and services.

Automated Processing and Profiling

We do not engage in automated decision making that produces legal effects or similarly significant impacts on you without human review. Where any automated processing is used for specific, exceptional purposes with legal effect or material impact, we will inform you and offer a human review option as required by applicable law.

Retention of Personal Data

We retain Personal Data for as long as necessary to provide our services and fulfill our legal, regulatory, or contractual obligations. In general, account data is retained for seven (7) years after the termination of the relationship or after the last substantive interaction, unless a longer retention period is required or permitted by law. Records necessary for fraud prevention, disputes, tax, auditing or regulatory compliance may be retained longer as required by applicable law.

Security of Personal Data

Okk.bet implements appropriate organizational and technical safeguards to protect Personal Data from accidental loss, misuse, unauthorized access, disclosure, alteration or destruction. We deploy encryption in transit for data exchanged with our services and restrict access to Personal Data to personnel and contractors with a legitimate business need. Third party processors are bound by written agreements to protect data and to process it in accordance with applicable privacy laws. In the event of a data breach, we will notify affected individuals and applicable regulators in accordance with legal requirements.

Sharing and Disclosure of Personal Data

We may disclose Personal Data to:

• Service providers essential to delivering our services (e.g., hosting, payment processing, identity verification, fraud prevention, IT and security services, customer support, and audit functions), under contractual obligations to protect data.
• Data centers and payment institutions involved in processing transactions or providing financial services.
• Partners for loyalty programs, promotions and events, where you have consented or where permitted by contract and law.
• Audit, compliance and regulatory bodies as required by law or to protect our rights.
• Other entities with your consent or as permitted by law.

We do not sell Personal Data to third parties for commercial purposes.

International Data Transfers

Where necessary, we transfer Personal Data to recipients in jurisdictions outside your residence. We rely on appropriate safeguards such as contractual clauses and other recognized transfer mechanisms to ensure an equivalent level of data protection. We implement reasonable measures to ensure that transfers comply with applicable data protection laws and that data remains protected in these jurisdictions.

Cookies and Similar Technologies

We use cookies and similar technologies to operate, understand usage, remember preferences and tailor our services. Types of cookies include strictly necessary, performance, functionality and targeting cookies. You may adjust your browser settings to decline cookies; note that disabling cookies may limit some features of our services.

Your Rights

You have rights under applicable data privacy laws, including the right to:

• Access your Personal Data and obtain a copy.
• Rectify inaccurate or incomplete data.
• Erase Personal Data where permitted, subject to exceptions (e.g., to comply with legal obligations or to defend legal claims).
• Object to processing or request restriction of processing in certain circumstances.
• Data portability to obtain and reuse your data in a structured, commonly used format.
• Withdraw consent where consent is the basis of processing, without affecting the lawfulness of processing based on other grounds.

To exercise any of these rights, contact our privacy team at [email protected]. We will respond within thirty (30) days to enable you to exercise your rights, subject to verification and applicable legal exceptions.

Children’s Privacy

Okk.bet does not knowingly collect Personal Data from individuals under the age of eighteen. If we become aware that Personal Data has been provided by a person under eighteen, we will take reasonable steps to delete such information or to request confirmation of age and eligibility before offering services.

Data Subject Requests and Verification

Where you exercise rights or submit inquiries, we may require verification of identity to protect your data security. We may request information sufficient to verify identity and protect against fraud. We will use the minimum data necessary for verification and shall treat such data in accordance with this policy.

How We Protect Your Data and Responsibility

Okk.bet appoints and maintains responsibility for data governance. We provide procedures for data subject rights requests, incident response and regulatory compliance. Where we rely on a processor to perform services on our behalf, we ensure that processor capacity, controls and security measures meet or exceed our standards and regulatory obligations.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through our services and, where required by law, will require your consent or acknowledgement.

Contact the Privacy Team

If you have questions or concerns about how we process your Personal Data, or to exercise your data rights, please contact [email protected].